Frequently Asked Questions

Siblu, here to answer your questions

Help and support

What time will my accommodation be ready for me? 

Accommodation will be available from 5pm* until 8pm on the day of your arrival. Siblu teams will be on hand to meet you at reception. If you are arriving after the reception has closed, your Welcome Pack will be available from the late arrivals box close to the main reception. Please contact your village to find out their check in time. 

*exceptional measure put in place for 2020 to leave more time between customers

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